Deposit & Payments Policy

by Paul Sadler

  • Deposits and payments indicate a contractual agreement to proceed so all deposits and payments and non-refundable. There are no exceptions to this.

  • Following receipt of a deposit or a payment stocking decisions and special orders may be made.

    • If a special order has been placed the deposit or payment will be non-refundable and non-transferable.

    • If a special order has not been placed the deposit or payment will be non-refundable but it may be transferable.

  • Shipped or collected items are:

    • Non-refundable.

    • Transferable. For up to 30 days a partial store credit will be offered as your happiness really is important. The amount of store credit offered will be dependent upon a number of factors including the condition of the item and the condition of the packaging. Shipping fees (both ways) and a re-stocking fee may also apply.