Shipping Policy

by Paul Sadler

  • Normal delivery times to metropolitan areas are 1-2 working days to Melbourne and Sydney and 2-3 working days for other States and Territories. Delivery times will be a little longer for coffee machines as all coffee machines are all bench tested before shipping.

  • K Bean is responsible for supplying goods to the courier. You are responsible for receiving goods from the courier. If re-delivery is required because a courier returns a parcel as "not deliverable" or "not collected" you are responsible for all courier fees for re-delivery so please make sure that you are able to sign for goods on delivery.

  • I do everything I can to get your gear to you quickly but occasionally there are delays caused by suppliers or couriers that are out of my control. These delays are rare but they happen from time to time. When buying from K Bean you accept that this is the case and you also accept that late delivery does not provide grounds for cancellation of an order.

  • K Bean provides full shipping insurance and K Bean is responsible for repair of any transit damage. The transit damage procedure is the same as the warranty procedure.

  • Free shipping applies to metro areas only. Additional fees may be charged for shipping to non-metro areas.