Support

Problems are rare, but problems do pop up from time to time. That’s the nature of machinery. But have no fear as I am here to get your coffee problems sorted out. Support starts with my guides so before requesting support read through my Troubleshooting FAQs

If you still have a problem then complete the form below. I will then get back to you quickly with next steps. If I have an idea for a quick fix I will guide you. If I don’t have the answer I will organise support from a technician.

For some brands the technical support is provided directly by the Australian distributors. For other brands I will connect you to your closest authorised technician from my network which covers every capital city as well as many regional centres. Of course, local customers can rely on K Bean Coffee Machines for in-store servicing.

Support Form